General
5 POS system questions in this category
What is OTPOS and how is it positioned now?
OTPOS is a professional POS ecosystem provider and manufacturer. We design and manufacture POS hardware in China and provide localized service, warehousing, and support across North America. Our facto...
Why choose factory-direct POS hardware from OTPOS?
Factory-direct means fewer middlemen. You get consistent quality control, faster supply, and 30–50% cost savings compared to traditional distributors. With local warehouses in Canada and the USA, we s...
Do you provide POS software and is it free?
Yes. We provide free POS software designed to work seamlessly with our hardware. It covers core retail workflows including sales, inventory, customers, and reporting. You can download it from the Down...
Where do you ship from and how fast is delivery?
We ship from local warehouses in North America (Canada and USA). Most orders are fulfilled the same or next business day. Transit time is typically 1–5 business days depending on your location....
What warranty and after-sales support do you provide?
All OTPOS hardware includes at least a 1-year warranty with repair or replacement service. Our North American support team offers email support for all customers, and priority support is available for...
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